FAQS

What is the Presentation and Electronic Payment of Invoices?
The presentation and electronic payment of invoices is a solution that provides to them companies it capacity of publish information related with invoices, notes of credit, notes of debit, and others documents related, of send it digitally to their customers, and give them to them the possibility of prepare and run them payments corresponding through them media of payment enabled or inform them same through it application.

What are those requirements minimum of hardware necessary to use Central de Pagos Online?
In reality, being a web application, a special hardware is not required, however, it is recommended a minimum of 200mb of disk capacity to store historical documents.

Can I access Central de Pagos Online from outside my office?
Central de Pagos Online is an application based in a platform web, therefore, from any place, through an access to Internet, can enter to the solution after be identified as user authorized. Therefore, the system can access it from outside the office. However it is recommended to delete the cache memory of the used computer that is outside your office.

Can I make payments on holidays or weekends?
Yes. You can make the entire transaction in full form, however you should consider that payments will not be processed by the financial system until the following business day.

Does this solution replace my billing system or my ERP?
No, the solution complements your management or ERP system. It works together with their systems, and integrates the cycle financial billing and collection, making it much more efficient and controlled the process, giving visibility to the transaction from the beginning until the end of the circuit.

My ERP already has automated the processes of accounts to collect and accounts to pay, to what need this solution?
Traditional systems become the sending of documentation do not cover the interaction with their customers, i.e., reaches the border without closing the gap in communication and external processes, therefore, this solution is the bridge that integrates the various processes of accounts receivables and Payables in a unique meeting point for that optimizes the system and the benefits reach all participants.

What is the difference between Electronic Billing and Central de Pagos Online solution?
First, e-invoicing is simply the digital version of a document, and for this there is a great variety of solutions or applications that are responsible for shipping or delivery of such documents. The solution of Central of payments Online is much more complete, since besides count with that functionality optional, can publish others documents and establish a dialogue between them companies that is starts with the publication of invoices, continuous with the management of them documents and disputes, ending with the payment of them obligations and the conciliation automatic. In short it adds value to the entire process.

What they need to do my clients to use the solution Central de Pagos Online?
Register is, complete forms for its activation, begin to test the system, and then start the training. Once completed this process, with the information already posted their customers are able to operate.

When my clients pay through this solution, I can record these payments in my systems?
Of course, either through electronic media or statements of payments made through traditional means, payments information is downloaded to your ERP. Then, using the information received of them banks and through the process of conciliation, is can clearly know what is paid, and who pay, in a process agile and practical.

Only be may receive payments electronic?
No. The payer can use others means of payment, already is deposits in has both in effective as in checks, but must declare that payment in the solution, since then the information is reconciles with them data received of the Bank collector.

can I know the status of payments made by my clients?
Yes, at all times from the preparation of the payment order. The solution can send alerts from the change in status of this payment order.

Do I have to register to the means of payment to operate? Do I have to open other accounts?
If your company already operates with a means of payment, not you must register again. Simply inform the platform, during the process of implementation of the relevant banking information. Obviously, if not is registered in that medium of payment shall do it in the company and product corresponding and then inform them data to incorporate it to the system. It should be noted by the presentation and electronic bill payment system not circulating currency transactions, but it circulates information. Financial transactions are conducted within the means of payment enabled, this makes much more secure implementation already which are means tested and continuously controlled by the competent authority.

How is the payment reconciliation process in solving Electronic Bill Presentation and Payment?
Central de Pagos Online has established an automatic reconciliation process that combines the information published by the billing company, the payment declarations reported by the paying customer and bank data movements of the escrow account. By certain algorithms, the platform identifies those payments canceling obligations, suggests those with minor differences, and publishes identify those payments, ie, payments that do not match any issued invoice or whose settlement has not attached information.

Why do you think that my company should adopt this platform?
For several reasons. The process time and improvement in quality through direct communication, avoiding errors and delays caused by manual circuits. However, the flexibility of the platform provides a number of readily accessible and measurable benefits for all participants:

• Reduce manual tasks, automating processes receivables making safer transfer of funds
• Minimizes the likelihood of errors and inaccuracies in the manual entry of invoices, payments, receipts and deductions management
• Accelerate the processing of invoices, reporting on the goods in transit, avoiding duplications and waywardness
• Improving relationships with customers and suppliers
• Financial management by minimizing sales costs, payments and collections made more efficient
• There is more control of payment and collection processes through automated reconciliation of payments received

• Direct control over the timing and amount of payments (total or partial payments), managing the flow of funds
• Payment processing invoices digital storage of information is simplified, and
• Facilitates review of invoices received and payments, anywhere, 24 hours a day
• The differences are managed online
• Download all information in internal systems (Accounts Payable)
• Possibility of using financial discounts for "prompt payment" or advance payment