Your new Central de Pagos Online

The constant challenges treasurers and financial managers face to return the cash flow of the company more efficient reinforce the importance of offering the market new tools that can reduce costs and make more agile processes.
Learn how our solution helps to reduce operating costs and improve the financial cycle of your company.
Central de Pagos Online is a filing system and electronic payment of invoices or commercial documents. A company submits invoices to their customers through the Central Payments Online portal, notifying the maturity thereof. The paying company will have access to invoices and other business documents such as credit or debit notes for reviewing them, manage differences and authorize payments. You can decide when to pay, how much to pay and what means of payment used.
To ensure a high level of security and reliability, Central Online Payment incorporates the most important technological innovations and uses digital certificates and verification mechanisms of identity within the application, managing only non-monetary information, while the electronic management of payments continues to operate under safety standards of most important means of payment in each country.

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Central Payment Online is a fast and secure web application that provides businesses with the ability to perform the submission of invoices or commercial documents in digital form and receive payments on them electronically or obtain information from payments made in the traditional manner.
Participants in the process
The main actors in the process Electronic Bill Presentation and Payment are:

Billers: They are companies that sell their products or services and present their invoices to other businesses.
Payers: They are businesses that receive invoices for products or services purchased and must execute the corresponding payments.
Financial Entities: They are banks or processing of transactions involved in the movement of funds between the parties.

How does it work?
We can identify six modules or essential steps, where most of the participants involved.

Enrollment: The process by which both billers and payers access and authenticate to the solution. Processes for pre-registration mass or higher can be performed in online mode to perform activation after.
Documents presentation: It includes sending and viewing of documents: Invoices, Credit Notes, Debit, Payments Receipts, etc. This process is usually integrated with ERP Company or may upload information in spreadsheets.
Review and Dispute Management: Analysis and resolution of problems identified in the invoices. There in implementing a series of codes that are common in different industries, covering most disputes or discrepancies between buyer and seller.
Payments and Remittance: Implementation, monitoring and control of payments. Depending on the country, will be enabled different means of agile and safe for payment transactions.
Reconciliation of payments: The solution combines information from payments declared with the information collected from channels collection, reconciling both sources automatically so that only the action of his department is limited to resolve discrepancies, and once resolved to authorize the closing process liquidations and be transferred to the ERP, in a simple, safe and intuitive.
Reports variety: Different types of dynamic reports, whether historical and real time (for control operations).

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Security Aspects

It is paramount to us concern about security aspects of the solution. That's why we have taken all necessary steps to provide a safe and controlled tool.
In this section we describe some of the measures we have taken to ensure privacy and data security of our customers, many billers and payers.

Experience:
The solution Central de Pagos Online is based on the EBF platform SDD Latam, which has proven experience with multinational blue chip companies, and therefore is subject to compliance with strict controls are carried out periodically on the application, including those required by the security policy level global Citi, ensuring that it meets the regulations in force in each company.

Accomplishment:

Safety compliance certifications by external (Ethical Hacking Test) are carried out periodically.
The safety-related functions (controls, restrictions, connections, etc.) are verified and updated semiannually if it becomes necessary.
Security policies are reviewed and checked annually.

Security measures:
There are different levels of security within a solution comprised of these characteristics and Central de Pagos Online treated as high priority.

Physical security:
Our solutions are installed on our servers and databases, but housed in a Data Center world-class category, located in Buenos Aires, Argentina. All entrances to the building are controlled and monitored by magnetic cards with different access attributes for staff.
Product Safety:
Product safety includes the necessary protection to ensure proper use of licensed modules and configurations.
Application Security:
It ensures that the application logic protects the database always looking for that it is updated and validated, regardless of the source of the transaction into account.
Access security:
The solution has the tools to verify that anyone who is trying to access the application is allowed according to the attributes and permissions assigned.
Business security:
The security business includes users and groups of users to access business functions and data that could be attacked, be altered or captured.

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Support

For more information on different aspects of the solution we recommend you consult the different answers found on the FAQ page. Additionally, do not hesitate to contact us with any questions that might arise, using different means that we offer:

If you are a customer Citi trying to enter as biller, please contact your local representative CitiService.
If you are a user trying to enter the solution as payer, please contact the company that issued your bill to resolve the issue of access.

About Us

Citi offers the service of Central Online Payment its customers based on the application filing and payment of bills SDD, who is the technology solution provider.
SDD, founded in 1995, is a service company dedicated to the construction of financial solutions for various industries. With offices in Argentina and Mexico, it offers flexible and adaptable to the rules of each country, industry or company platforms.

Presentation of Bills

Central de Pagos Online provides a single companies seeking to reduce the time and related to the generation, submission and processing of invoices through a centralized portal opportunity cost.
The application electronically distributes all kinds of business documents, from invoices, credit notes and / or debit to issuing payment orders, allowing the payment thereof through internet.Es an innovative solution, which shortens the cycle financial your company, optimizing the collection and performing automatic reconciliations. This way you can manage the current account customers in the form online.
Central de Pagos Online is designed to streamline the business relationship with their customers, increasing productivity billing and collections processes. It provides a wide range of features designed specifically for businesses with complex business systems.

Documents Online Presentation: Invoices, credit / debit and other documents are created and posted ensuring the delivery quickly and immediately.
Intuitive and User-friendly: The application is intuitive, flexible use and has a logical workflow that simplifies the process of viewing, discussion and information about payments made.
Online claims management: A messaging system to document level that enables real-time dialogue between the company and its customers.
Daily Update Information: Distribution alerts notifying the arrival of new bills and notes receivable.
Dynamic reports: Preparation of reports including recording documents.

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Invoice Receipt

Central de Pagos Online you provides the possibility of access to their accounts business doing much more productive the process commercial, financial and operating. Receive invoices, credit memos, and other documents of business in digital format, in a centralized manner and instantly.
A time implemented the solution of Central of payments Online, its ease of use is guaranteed since the interfaces are incredibly intuitive and simple. For a greater understanding can identify a series of modules essential.

Documents presentation: Includes the reception and viewing of the summary and detail of the following documentation: invoices, notes of credit, debit, receipts of payments, etc.
Review and management of disputes: Capacity for analysis and notification of claims based on problems identified in the invoices.
Payments and shipping of funds: Execution, monitoring and control of the payments.
Reconciliation of the payments: The solution gathers information of payments declared with the information collected from its channels of collection, reconciling both sources automatically so that only the action of your Department is limited to resolve the discrepancies, and once resolved, authorizing the closure of liquidation process and which is transferred to the ERP , in a simple, safe and intuitive.
Variety of reports: Different types of dynamic reports, both historical and real-time control of operations.

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Payment Methods

Central de Pagos Online accepts the use of different means of payment, both not electronic as electronic as well as various instruments of payment. In them different countries of the region has established conventions with different means of payment to provide to the market a wide and complete offer of alternative for the cancellation of them debts generated.

The following list represents only examples of the different means of payment that operate with Central de Pagos Online:

Non-electronic means of payment

Cash
Paycheck

Electronic means of payment

Argentina: Interbanking
Colombia
México
Perú
Venezuela
Chile

For security reasons Central de Pagos Online operates only with information from invoices, credit notes and other business documents while financial transactions are processed through the various means of payment, using their own security schemes, under the supervision of the competent authority.

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FAQs

What is the Presentation and Electronic Payment of Invoices?
The presentation and electronic payment of invoices is a solution that provides to them companies it capacity of publish information related with invoices, notes of credit, notes of debit, and others documents related, of send it digitally to their customers, and give them to them the possibility of prepare and run them payments corresponding through them media of payment enabled or inform them same through it application.

What are those requirements minimum of hardware necessary to use Central de Pagos Online?
In reality, being a web application, a special hardware is not required, however, it is recommended a minimum of 200mb of disk capacity to store historical documents.

Can I access Central de Pagos Online from outside my office?
Central de Pagos Online is an application based in a platform web, therefore, from any place, through an access to Internet, can enter to the solution after be identified as user authorized. Therefore, the system can access it from outside the office. However it is recommended to delete the cache memory of the used computer that is outside your office.

Can I make payments on holidays or weekends?
Yes. You can make the entire transaction in full form, however you should consider that payments will not be processed by the financial system until the following business day.

Does this solution replace my billing system or my ERP?
No, the solution complements your management or ERP system. It works together with their systems, and integrates the cycle financial billing and collection, making it much more efficient and controlled the process, giving visibility to the transaction from the beginning until the end of the circuit.

My ERP already has automated the processes of accounts to collect and accounts to pay, to what need this solution?
Traditional systems become the sending of documentation do not cover the interaction with their customers, i.e., reaches the border without closing the gap in communication and external processes, therefore, this solution is the bridge that integrates the various processes of accounts receivables and Payables in a unique meeting point for that optimizes the system and the benefits reach all participants.

What is the difference between Electronic Billing and Central de Pagos Online solution?
First, e-invoicing is simply the digital version of a document, and for this there is a great variety of solutions or applications that are responsible for shipping or delivery of such documents. The solution of Central of payments Online is much more complete, since besides count with that functionality optional, can publish others documents and establish a dialogue between them companies that is starts with the publication of invoices, continuous with the management of them documents and disputes, ending with the payment of them obligations and the conciliation automatic. In short it adds value to the entire process.

What they need to do my clients to use the solution Central de Pagos Online?
Register is, complete forms for its activation, begin to test the system, and then start the training. Once completed this process, with the information already posted their customers are able to operate.

When my clients pay through this solution, I can record these payments in my systems?
Of course, either through electronic media or statements of payments made through traditional means, payments information is downloaded to your ERP. Then, using the information received of them banks and through the process of conciliation, is can clearly know what is paid, and who pay, in a process agile and practical.

Only be may receive payments electronic?
No. The payer can use others means of payment, already is deposits in has both in effective as in checks, but must declare that payment in the solution, since then the information is reconciles with them data received of the Bank collector.

can I know the status of payments made by my clients?
Yes, at all times from the preparation of the payment order. The solution can send alerts from the change in status of this payment order.

Do I have to register to the means of payment to operate? Do I have to open other accounts?
If your company already operates with a means of payment, not you must register again. Simply inform the platform, during the process of implementation of the relevant banking information. Obviously, if not is registered in that medium of payment shall do it in the company and product corresponding and then inform them data to incorporate it to the system. It should be noted by the presentation and electronic bill payment system not circulating currency transactions, but it circulates information. Financial transactions are conducted within the means of payment enabled, this makes much more secure implementation already which are means tested and continuously controlled by the competent authority.

How is the payment reconciliation process in solving Electronic Bill Presentation and Payment?
Central de Pagos Online has established an automatic reconciliation process that combines the information published by the billing company, the payment declarations reported by the paying customer and bank data movements of the escrow account. By certain algorithms, the platform identifies those payments canceling obligations, suggests those with minor differences, and publishes identify those payments, ie, payments that do not match any issued invoice or whose settlement has not attached information.

Why do you think that my company should adopt this platform?
For several reasons. The process time and improvement in quality through direct communication, avoiding errors and delays caused by manual circuits. However, the flexibility of the platform provides a number of readily accessible and measurable benefits for all participants:

Reduce manual tasks, automating processes receivables making safer transfer of funds
Minimizes the likelihood of errors and inaccuracies in the manual entry of invoices, payments, receipts and deductions management
Accelerate the processing of invoices, reporting on the goods in transit, avoiding duplications and waywardness
Improving relationships with customers and suppliers
Financial management by minimizing sales costs, payments and collections made more efficient
There is more control of payment and collection processes through automated reconciliation of payments received

What are the main benefits are payers in this solution?
There are a variety of benefits for paying companies, ranging from retention as customers, traceability of payments, security and agile on deductions discussion. The list of benefits is as follows:

Direct control over the timing and amount of payments (total or partial payments), managing the flow of funds
Payment processing invoices digital storage of information is simplified, and
Facilitates review of invoices received and payments, anywhere, 24 hours a day
The differences are managed online
Download all information in internal systems (Accounts Payable)
Possibility of using financial discounts for "prompt payment" or advance payment

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First time?

If you want to access the solution for the first time, complete the requested data in the "User Login" section.
Upon entering you will be required to change your initial password with a new one. Should not possess user, follow the instructions shown below:

If you are a Citi customer who will use the solution as a biller, please contact your local representative CitiService, calling the numbers listed to access the "Support" option from the main menu.
If you are a user who uses the solution as payer, please contact the company that issued your bill to manage access to the solution.

Access problems?

If you find problems when trying to access the solution, please check the following:

You must have a valid username and password, which you have recently used. If you are trying to access for the first time, see the link in the "User Login" section.
Check that is not activated the Caps Lock.
Make sure you are entering the name of your company and your user correctly.

If after reviewing the above, it is still not possible to access the solution:

If you are a customer Citi trying to enter as biller, please contact your local representative CitiService, calling the numbers listed to access the "Support" option from the main menu.
If you are a user trying to enter the solution as payer, please contact the company that issued your bill to resolve the issue of access.

Need help?

The "Login" section requieres the following data entre:

Country: Select the location where he is operating the biller (the company that issued the invoice).
Company: identify the company to which you belong.

If, after reviewing the above, still not possible to access the solution:

User: Enter your personal username, that must exist for the company above.
Password: provide your key of security personal secret that is find current to the time of trying to the access.